Who's giving all those wrong answers? Direct service and reference personnel evaluation

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish (US)
Title of host publicationEvaluation of Reference Services
PublisherTaylor and Francis
Number of pages14
ISBN (Electronic)9781317951278
ISBN (Print)9780866563772
StatePublished - Oct 18 2013

ASJC Scopus subject areas

  • General Arts and Humanities
  • General Social Sciences

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