@inproceedings{1c246c4513124215989de0c6524067e3,
title = "Who is changing your question on a social Q&A website?",
abstract = "Effective moderation of online communities is an important, but challenging, topic in HCI. In this paper, we study people's co-editing behavior on one of the most popular social Q&A websites in China, called Zhihu.com. We examined question logs to understand who/when/how a question is edited differently by multiple users; we also conducted semi-structured interviews with users who edited others' questions on Zhihu to understand their motivations and their perceptions of co-editing behavior, as well as their concerns and suggestions for future website designs for moderating such behavior. Our findings reveal that although co-editing questions is perceived as a positive and effective approach for improving questions' answerability and shaping norms in the online community, effective moderation mechanisms need to be designed to improve transparency and communication about co-editing behavior and to address possible tensions as a result of co-editing wars.",
keywords = "Co-editing questions, Moderation, Online communities, Social Q&A",
author = "Si Chen and Haocong Cheng and Yun Huang",
note = "Publisher Copyright: {\textcopyright} 2020 Owner/Author.; 2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020 ; Conference date: 25-04-2020 Through 30-04-2020",
year = "2020",
month = apr,
day = "25",
doi = "10.1145/3334480.3383056",
language = "English (US)",
series = "Conference on Human Factors in Computing Systems - Proceedings",
publisher = "Association for Computing Machinery",
booktitle = "CHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems",
address = "United States",
}