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When Is the Root of All Evil Not Money? The Impact of Load on Operational Risk at a Commercial Bank
Yuqian Xu, Tom Tan, Serguei Netessine
Business Administration
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Working paper
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Keyphrases
Bank Capital
11%
Bank Profit
11%
Basel II
11%
Capital Allocation
11%
Causal Relationship
11%
China
11%
Commercial Banks
100%
Error Rate
22%
Error Severity
11%
Event Data
11%
Event Frequency
11%
Evil
100%
Financial Services Industry
11%
Frequency Rate
11%
Inverted U-shape
11%
Loss Risk
11%
Number of Employees
11%
Operational Risk
100%
Optimal Staffing
11%
Potential Loss
11%
Risk Events
66%
Risk Frequency
11%
Risk Types
11%
Staffing Levels
11%
Staffing Policies
22%
Total Loss
11%
Economics, Econometrics and Finance
Commercial Bank
100%
Financial Services
50%
Services Industry
50%