TY - JOUR
T1 - When Distress Hits Home
T2 - The Role of Contextual Factors and Psychological Distress in Predicting Employees' Responses to Abusive Supervision
AU - Restubog, Simon Lloyd D.
AU - Scott, Kristin L.
AU - Zagenczyk, Thomas J.
PY - 2011/7
Y1 - 2011/7
N2 - We developed a model of the relationships among aggressive norms, abusive supervision, psychological distress, family undermining, and supervisor-directed deviance. We tested the model in 2 studies using multisource data: a 3-wave investigation of 184 full-time employees (Study 1) and a 2-wave investigation of 188 restaurant workers (Study 2). Results revealed that (a) abusive supervision mediated the relationship between aggressive norms and psychological distress, (b) psychological distress mediated the effects of abusive supervision on spouse undermining, (c) abusive supervision had a direct positive relationship with supervisor-directed deviance, (d) the positive relationship between psychological distress and spouse undermining was stronger for men as opposed to women, and (e) employees engaged in relationship-oriented occupations reported greater levels of abusive supervision and psychological distress. Implications for theory and practice are discussed.
AB - We developed a model of the relationships among aggressive norms, abusive supervision, psychological distress, family undermining, and supervisor-directed deviance. We tested the model in 2 studies using multisource data: a 3-wave investigation of 184 full-time employees (Study 1) and a 2-wave investigation of 188 restaurant workers (Study 2). Results revealed that (a) abusive supervision mediated the relationship between aggressive norms and psychological distress, (b) psychological distress mediated the effects of abusive supervision on spouse undermining, (c) abusive supervision had a direct positive relationship with supervisor-directed deviance, (d) the positive relationship between psychological distress and spouse undermining was stronger for men as opposed to women, and (e) employees engaged in relationship-oriented occupations reported greater levels of abusive supervision and psychological distress. Implications for theory and practice are discussed.
KW - Abusive supervision
KW - Aggressive norms
KW - Interpersonal conflict
KW - Psychological distress
KW - Spouse undermining
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U2 - 10.1037/a0021593
DO - 10.1037/a0021593
M3 - Article
C2 - 21280933
AN - SCOPUS:79960505675
SN - 0021-9010
VL - 96
SP - 713
EP - 729
JO - Journal of Applied Psychology
JF - Journal of Applied Psychology
IS - 4
ER -