What determines appropriate trust of and reliance on an automated collaborative system? Effects of error type and domain knowledge

Julian Sanchez, Arthur D. Fisk, Wendy Rogers

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In this investigation we evaluated the effect of two types of factors that affect human-automation interaction: those specific to the automation (Error Type: miss versus false alarm) and those specific to the human (Domain Experience, in this study automated farm equipment experience versus no experience). Participants performed a simulated harvesting task and used an obstacle avoidance automated decision aid. The type of unreliability of the automation had a major impact on behavioral reliance as a function of components of the avoidance decision task. The analysis of the effects of domain experience on automation use indicated that those with experience operating agricultural vehicles had different tendencies of reliance. Specifically, participants with experience operating agricultural vehicles were less likely to rely on automated alarms than those without experience. The results of this investigation have important implications for understanding how humans adjust their behavior according to the characteristics of an automated system.

Original languageEnglish (US)
Title of host publication9th International Conference on Control, Automation, Robotics and Vision, 2006, ICARCV '06
DOIs
StatePublished - Dec 1 2006
Externally publishedYes
Event9th International Conference on Control, Automation, Robotics and Vision, 2006, ICARCV '06 - Singapore, Singapore
Duration: Dec 5 2006Dec 8 2006

Publication series

Name9th International Conference on Control, Automation, Robotics and Vision, 2006, ICARCV '06

Other

Other9th International Conference on Control, Automation, Robotics and Vision, 2006, ICARCV '06
CountrySingapore
CitySingapore
Period12/5/0612/8/06

Keywords

  • Adaptive technology
  • Automation
  • Collaborative system
  • Human-automation

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Vision and Pattern Recognition
  • Control and Systems Engineering

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    Sanchez, J., Fisk, A. D., & Rogers, W. (2006). What determines appropriate trust of and reliance on an automated collaborative system? Effects of error type and domain knowledge. In 9th International Conference on Control, Automation, Robotics and Vision, 2006, ICARCV '06 [4150318] (9th International Conference on Control, Automation, Robotics and Vision, 2006, ICARCV '06). https://doi.org/10.1109/ICARCV.2006.345296