Original language | English (US) |
---|---|
Title of host publication | The Virtual Reference Experience: Integrating Theory Into Practice |
Editors | R. David Lankes |
Publisher | Neal-Schuman |
State | Published - 2004 |
Virtual Reference Policies: An Examination of Current Practice
M. Kathleen Kern, Esther Gillie
Research output: Chapter in Book/Report/Conference proceeding › Chapter