Virtual Reference Policies: An Examination of Current Practice

M. Kathleen Kern, Esther Gillie

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish (US)
Title of host publicationThe Virtual Reference Experience: Integrating Theory Into Practice
EditorsR. David Lankes
PublisherNeal-Schuman
StatePublished - 2004

Cite this

Kern, M. K., & Gillie, E. (2004). Virtual Reference Policies: An Examination of Current Practice. In R. D. Lankes (Ed.), The Virtual Reference Experience: Integrating Theory Into Practice Neal-Schuman.