Valutazione della biblioteca e sondaggi sull’utenza nelle biblioteche accademiche degli Stati Uniti

Translated title of the contribution: Library Assessment and User Surveys in Academic Librarianship in the United States

Research output: Contribution to journalArticlepeer-review

Abstract

Academic libraries in the United States, like their parent institutions, are facing increasing demands for accountability and quality assurance in light of limited financial resources, increasing priorities, and questions related to return on investment. In addition to external pressures, academic librarians also seek to «provide the highest level of service to all library users» as stated in the Code of ethics of the American Library Association. Library assessment enables and empowers libraries and librarians to respond to external accountability pressures while also monitoring and improving service quality. This essay provides a general overview of current library assessment initiatives in academic and research librarianship in the United States with a particular focus on user surveys as a mechanism for gathering useful data for decision-making and service development.
Translated title of the contributionLibrary Assessment and User Surveys in Academic Librarianship in the United States
Original languageItalian
Pages (from-to)247-257
Number of pages11
JournalAIB Studi
Volume55
Issue number2
DOIs
StatePublished - May 1 2015

Keywords

  • library assessment
  • user surveys
  • library quality

ASJC Scopus subject areas

  • Library and Information Sciences

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