TY - JOUR
T1 - Users' Reactions to CD-ROM
T2 - The Penn State Experience
AU - Faries, Cynthia
N1 - Copyright:
Copyright 2017 Elsevier B.V., All rights reserved.
PY - 1992/3
Y1 - 1992/3
N2 - Currently, many academic libraries own CD-ROM systems. Using a self-designed questionnaire, this study surveyed users of CD-ROMs for two two-week periods in the fall of 1989 and the spring of 1990. The results provided valuable information about who was using the systems; which systems were the most popular; how patrons perceived help available to them; what type of instruction they would desire; and what suggestions patrons had to offer to improve service to this technology. As academic libraries increasingly adopt new technologies, user surveys such as this one will provide important information to librarians about implementing services and procedures.
AB - Currently, many academic libraries own CD-ROM systems. Using a self-designed questionnaire, this study surveyed users of CD-ROMs for two two-week periods in the fall of 1989 and the spring of 1990. The results provided valuable information about who was using the systems; which systems were the most popular; how patrons perceived help available to them; what type of instruction they would desire; and what suggestions patrons had to offer to improve service to this technology. As academic libraries increasingly adopt new technologies, user surveys such as this one will provide important information to librarians about implementing services and procedures.
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U2 - 10.5860/crl_53_02_139
DO - 10.5860/crl_53_02_139
M3 - Article
AN - SCOPUS:3142743636
VL - 53
SP - 139
EP - 149
JO - College and Research Libraries
JF - College and Research Libraries
SN - 0010-0870
IS - 2
ER -