User-centered methods for new product concept development

H. C.M. Hoonhout, Stanley Caplan, William Green, Jennifer Watts-Perotti, Wendy A. Rogers

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

When developing a successor of an existing product, it is relatively easy to involve consumers in the early stages of the process - one could for example observe them using the current products, and discuss with them what could be improved. However, when creating products from 'scratch', consumers might find it difficult to articulate future needs, to appreciate the potential and limitations of new technologies, or think about possible applications. So, consumer "co-creation" in the early creative phase will require alternative approaches towards user requirements definition, concept development, and concept feedback. A range of different approaches to include the consumer perspective early in the development process will be presented. Furthermore, implications from a Human Factors perspective will be discussed.

Original languageEnglish (US)
Title of host publication54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
Pages1802-1806
Number of pages5
DOIs
StatePublished - Dec 1 2010
Externally publishedYes
Event54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010 - San Francisco, CA, United States
Duration: Sep 27 2010Oct 1 2010

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume3
ISSN (Print)1071-1813

Other

Other54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
Country/TerritoryUnited States
CitySan Francisco, CA
Period9/27/1010/1/10

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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