Usability processes in open source projects

David M. Nichols, Michael B. Twidale

Research output: Contribution to journalArticlepeer-review


We explore how some open source projects address issues of usability. We describe the mechanisms, techniques and technology used by open source communities to design and refine the interfaces to their programs. In particular we consider how these developers cope with their distributed community, lack of domain expertise, limited resources and separation from their users. We also discuss how bug reporting and discussion systems can be improved to better support bug reporters and open source developers.

Original languageEnglish (US)
Pages (from-to)149-162
Number of pages14
JournalSoftware Process Improvement and Practice
Issue number2
StatePublished - Mar 2006


  • Bug reporting
  • Interface design
  • Open source
  • Usability

ASJC Scopus subject areas

  • Software

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