Universities in transition: The promise and the challenge of new technologies

This essay reviews two interrelated sets of changes that are having a major influence on higher education now and for the future. Our primary concern is with the changes wrought by the incorporation of new information and communication technologies into the teaching activities of colleges and universities. Today these are normally discussed under the rubric of "distance education," but we believe this label misconceives the importance of online technologies in blurring the distinctions between on- and off-campus teaching. We consider a number of ethical and policy issues arising from these changes and the ways in which the uses of these new technologies affect and are affected by a second set of changes affecting universities, the conditions of globalization. In general, we want to question the forced options of boosterism or rejectionism, along with other unhelpful dichotomies that have characterized much of the discussion of these issues up until now.