TY - GEN
T1 - Understanding identity presentation in medical crowdfunding
AU - Kim, Jennifer G.
AU - Hong, Hwajung
AU - Karahalios, Karrie
N1 - Publisher Copyright:
© 2018 Association for Computing Machinery.
PY - 2018/4/20
Y1 - 2018/4/20
N2 - People desire to present themselves favorably to others. However, medical crowdfunding beneficiaries are often expected to present their dire medical conditions and financial straits to solicit financial support. To investigate how beneficiaries convey their situation on medical crowdfunding pages and how contributors perceive the presented information, we interviewed both medical crowdfunding beneficiaries and contributors. While beneficiaries emphasized the serious of their medical situations to signal their deservedness of support, contributor participants gave less attention to that content. Rather, they focused on their impression of the beneficiary's character formed by various features of contributions such as the contributor's names, messages, and shared pictures. These contribution features further signaled common connections between the beneficiary and contributors and each contributor's unique involvement in the beneficiary's medical journey. However, the contribution amount resulted in judgement about other contributors. We suggest design opportunities and challenges that apply these results to the design of medical crowdfunding interfaces.
AB - People desire to present themselves favorably to others. However, medical crowdfunding beneficiaries are often expected to present their dire medical conditions and financial straits to solicit financial support. To investigate how beneficiaries convey their situation on medical crowdfunding pages and how contributors perceive the presented information, we interviewed both medical crowdfunding beneficiaries and contributors. While beneficiaries emphasized the serious of their medical situations to signal their deservedness of support, contributor participants gave less attention to that content. Rather, they focused on their impression of the beneficiary's character formed by various features of contributions such as the contributor's names, messages, and shared pictures. These contribution features further signaled common connections between the beneficiary and contributors and each contributor's unique involvement in the beneficiary's medical journey. However, the contribution amount resulted in judgement about other contributors. We suggest design opportunities and challenges that apply these results to the design of medical crowdfunding interfaces.
KW - Identity
KW - Medical crowdfunding
KW - Self-presentation
UR - http://www.scopus.com/inward/record.url?scp=85046975203&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85046975203&partnerID=8YFLogxK
U2 - 10.1145/3173574.3173708
DO - 10.1145/3173574.3173708
M3 - Conference contribution
AN - SCOPUS:85046975203
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
T2 - 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018
Y2 - 21 April 2018 through 26 April 2018
ER -