Uncertainty management

Leanne K. Knobloch, Kelly G. McAninch

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Uncertainty management has long been prominent in the field of interpersonal communication as a process central to dyadic interaction. Our goal in this chapter is to explicate cutting-edge theories of uncertainty management within interpersonal communication scholarship. Accordingly, we review six theories that headline the study of message production an message processing under conditions of uncertainty: (a) uncertainty reduction theory, (b) predicted outcome value theory,(c) problematic integration theory, (d) uncertainty management theory, (e) the relational turbulence model, and (f) the theory of motivated information management. We describe each theory’s signature tenets, constructs, and empirical results. We conclude by evaluating the literature and identifying directions for future work.

Original languageEnglish (US)
Title of host publicationInterpersonal Communication
PublisherWalter de Gruyter GmbH
Pages297-319
Number of pages23
ISBN (Electronic)9783110276794
ISBN (Print)9783110276428
DOIs
StatePublished - Jan 1 2014

Fingerprint

uncertainty
management
interpersonal communication
value theory
information management
Uncertainty
interaction
Interpersonal Communication

Keywords

  • Information
  • Predicted Outcome Value Theory
  • Problematic Integration Theory
  • Relational Turbulence Model
  • Theory of Motivated Information Management
  • Uncertainty
  • Uncertainty Management Theory
  • Uncertainty Reduction Theory

ASJC Scopus subject areas

  • Arts and Humanities(all)
  • Social Sciences(all)

Cite this

Knobloch, L. K., & McAninch, K. G. (2014). Uncertainty management. In Interpersonal Communication (pp. 297-319). Walter de Gruyter GmbH. https://doi.org/10.1515/9783110276794.297

Uncertainty management. / Knobloch, Leanne K.; McAninch, Kelly G.

Interpersonal Communication. Walter de Gruyter GmbH, 2014. p. 297-319.

Research output: Chapter in Book/Report/Conference proceedingChapter

Knobloch, LK & McAninch, KG 2014, Uncertainty management. in Interpersonal Communication. Walter de Gruyter GmbH, pp. 297-319. https://doi.org/10.1515/9783110276794.297
Knobloch LK, McAninch KG. Uncertainty management. In Interpersonal Communication. Walter de Gruyter GmbH. 2014. p. 297-319 https://doi.org/10.1515/9783110276794.297
Knobloch, Leanne K. ; McAninch, Kelly G. / Uncertainty management. Interpersonal Communication. Walter de Gruyter GmbH, 2014. pp. 297-319
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