Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy

Cella M. Sum; Anh Ton Tran; Jessica Lin; Rachel Kuo; Cynthia L. Bennett; Christina Harrington; Sarah E. Fox

doi:10.1145/3544548.3581280

Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy

Cella M. Sum, Anh Ton Tran, Jessica Lin, Rachel Kuo, Cynthia L. Bennett, Christina Harrington, Sarah E. Fox

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Ethnic community-based organizations (CBOs) play an essential role in supporting the wellbeing of immigrants and refugees. CBO workers often act as linguistic and cultural translators between communities, government, and health and social service systems. However, resource constraints, technological barriers, and pressures to be data-driven require workers to perform additional forms of translation to ensure their organizations' survival. Drawing on 16 interviews with members of 7 Asian American and Pacific Islander CBOs, we examine opportunities and barriers concerning their technology-mediated work practices. We identify two circumstances where CBO workers perform translation: (1) as legitimacy work to build trust with funders and communities, and (2) as (re)mediation in attending to technological barriers and resisting hegemonic systems that treat their communities as "other."By unpacking the politics of translation work across these sites, we position CBO workers as a critical source for HCI research and practice as it seeks to support community wellbeing.

Original language	English (US)
Title of host publication	CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450394215
DOIs	https://doi.org/10.1145/3544548.3581280
State	Published - Apr 19 2023
Event	2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany Duration: Apr 23 2023 → Apr 28 2023

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
Country/Territory	Germany
City	Hamburg
Period	4/23/23 → 4/28/23

Keywords

AAPI
Translation work
diaspora
ethnic community-based organizations
legitimacy work
migrant
remediation

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Online availability

10.1145/3544548.3581280

Library availability

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Cite this

Sum, C. M., Tran, A. T., Lin, J., Kuo, R., Bennett, C. L., Harrington, C., & Fox, S. E. (2023). Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy. In CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems Article 603 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3544548.3581280

Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy. / Sum, Cella M.; Tran, Anh Ton; Lin, Jessica et al.
CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2023. 603 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Sum, CM, Tran, AT, Lin, J, Kuo, R, Bennett, CL, Harrington, C & Fox, SE 2023, Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy. in CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems., 603, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery, 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, Hamburg, Germany, 4/23/23. https://doi.org/10.1145/3544548.3581280

Sum CM, Tran AT, Lin J, Kuo R, Bennett CL, Harrington C et al. Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy. In CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. 2023. 603. (Conference on Human Factors in Computing Systems - Proceedings). Epub 2023 Apr 19. doi: 10.1145/3544548.3581280

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Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy

Abstract

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Conference

Keywords

ASJC Scopus subject areas

Online availability

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