Towards new metrics for multitasking behavior

Raquel Benbunan-Fich, Rachel F. Adler, Tamilla Mavlanova

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In this paper we propose new metrics to investigate computer-based multitasking behavior. These metrics range from a very lean dichotomous variable to a very rich measure based on switches that combines user, task and technology considerations. We demonstrate how to calculate these measures with an exploratory study based on self-reported user logs. The development of new metrics to research multitasking behavior lays the foundation to incorporate this variable in future studies of human-computer interaction.

Original languageEnglish (US)
Title of host publicationProceedings of the 27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009
Pages4039-4044
Number of pages6
DOIs
StatePublished - 2009
Externally publishedYes
Event27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009 - Boston, MA, United States
Duration: Apr 4 2009Apr 9 2009

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009
Country/TerritoryUnited States
CityBoston, MA
Period4/4/094/9/09

Keywords

  • IT usage
  • Multitasking
  • Task switching
  • User behavior

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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