To customize or not to customize? The use of a customization tool to augment information indexing in a computer desktop environment

Yi Wang, Wei Dong, Wai-Tat Fu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

We studied when and how people will use a customization tool that helps users offload information indexing to the external environment to augment finding and re-finding of information in a computer desktop environment. An experiment was conducted to study how the cost and benefit of customization may influence when and how participants customize, and how the customization may help them find and re-find information. Results showed that participants were sensitive to the cost and benefit of customization. In general, participants performed more customization when the cost was low and when the benefit was high. Customization was also found to influence their information indexing strategy. Implications to design of customization tools for information indexing were discussed.

Original languageEnglish (US)
Title of host publication54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
Pages605-609
Number of pages5
DOIs
StatePublished - Dec 1 2010
Event54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010 - San Francisco, CA, United States
Duration: Sep 27 2010Oct 1 2010

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume1
ISSN (Print)1071-1813

Other

Other54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
CountryUnited States
CitySan Francisco, CA
Period9/27/1010/1/10

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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