TY - GEN
T1 - To customize or not to customize? The use of a customization tool to augment information indexing in a computer desktop environment
AU - Wang, Yi
AU - Dong, Wei
AU - Fu, Wai Tat
PY - 2010
Y1 - 2010
N2 - We studied when and how people will use a customization tool that helps users offload information indexing to the external environment to augment finding and re-finding of information in a computer desktop environment. An experiment was conducted to study how the cost and benefit of customization may influence when and how participants customize, and how the customization may help them find and re-find information. Results showed that participants were sensitive to the cost and benefit of customization. In general, participants performed more customization when the cost was low and when the benefit was high. Customization was also found to influence their information indexing strategy. Implications to design of customization tools for information indexing were discussed.
AB - We studied when and how people will use a customization tool that helps users offload information indexing to the external environment to augment finding and re-finding of information in a computer desktop environment. An experiment was conducted to study how the cost and benefit of customization may influence when and how participants customize, and how the customization may help them find and re-find information. Results showed that participants were sensitive to the cost and benefit of customization. In general, participants performed more customization when the cost was low and when the benefit was high. Customization was also found to influence their information indexing strategy. Implications to design of customization tools for information indexing were discussed.
UR - http://www.scopus.com/inward/record.url?scp=79952967691&partnerID=8YFLogxK
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U2 - 10.1518/107118110X12829369604082
DO - 10.1518/107118110X12829369604082
M3 - Conference contribution
AN - SCOPUS:79952967691
SN - 9781617820885
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 605
EP - 609
BT - 54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
T2 - 54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
Y2 - 27 September 2010 through 1 October 2010
ER -