The use of ICT during COVID-19

Shengnan Yang, Pnina Fichman, Xiaohua Zhu, Madelyn Sanfilippo, Shijuan Li, Kenneth R. Fleischmann

Research output: Contribution to journalComment/debatepeer-review


ICTs are pivotal in the existing social order and especially during the COVID-19 global pandemic. This panel focuses on the use of ICTs by different actors, including individuals, nonprofit organizations, and governments around the globe in responding to this COVID crisis. We tackle three essential questions about ICTs and the global crisis. First, what role do ICTs play in a global crisis? Second, how do ICTs affect social order when tensions between control, autonomy, and power shift? Third, what are the theoretical and practical implications of ICT use during a global health crisis? Each of the panelists will discuss their ongoing research in social informatics or health informatics as relates to the panel theme and central questions in order to provide a holistic view of the role of ICTs during this global pandemic.

Original languageEnglish (US)
Article numbere297
JournalProceedings of the Association for Information Science and Technology
Issue number1
StatePublished - 2020
Externally publishedYes


  • COVID-19
  • ICT use
  • global crisis
  • health informatics
  • social informatics

ASJC Scopus subject areas

  • General Computer Science
  • Library and Information Sciences


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