The smart negotiator: Cognitive ability and emotional intelligence in negotiation

Research output: Contribution to journalArticlepeer-review

Abstract

What does it mean to be a "smart" negotiator? Few scholars have paid much attention to this question, a puzzling omission given copious research suggesting that cognitive ability (the type of intelligence commonly measured by psychometric tests) predicts individual performance in many related contexts. In addition to cognitive ability, other definitions of intelligence (e.g., emotional intelligence) have been proposed that theoretically could influence negotiation outcomes. Aiming to stimulate renewed attention to the role of intelligence in negotiation, we develop theoretical propositions linking multiple forms of intelligence to information acquisition, decision making, and tactical choices in bargaining contexts. We outline measurement issues relevant to empirical work on this topic, and discuss implications for negotiation teaching and practice.

Original languageEnglish (US)
Pages (from-to)245-272
Number of pages28
JournalInternational Journal of Conflict Management
Volume15
Issue number3
DOIs
StatePublished - 2004
Externally publishedYes

Keywords

  • Cognitive ability
  • Emotional intelligence
  • Negotiation

ASJC Scopus subject areas

  • Communication
  • Strategy and Management
  • Management of Technology and Innovation

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