The roles of intrinsic motivators and extrinsic motivators in promoting e-learning in the workplace: A case from South Korea

Sun Joo Yoo, Seung Hyun Han, Wen-Hao Huang

Research output: Contribution to journalArticle

Abstract

Acceptance of e-learning by employees is critical to the successful implementation of e-learning in the workplace. To explain why employees might accept the e-learning technology, motivational factors must be considered. Although the Unified Theory of Acceptance and Use of Technology (UTAUT) has identified many variables to understand employees' motivation to use e-learning, current literature cannot conclude the roles of extrinsic and intrinsic motivators in the technology adoption process. Consequently, organizations often overestimate the effects of extrinsic motivators in promoting e-learning while ignoring employees' intrinsic motivation. To examine the effect difference between the two motivational factors, this study surveyed 261 employees in a food service company in South Korea with the UTAUT instrument. Upon analyzing 226 valid cases with LISREL, the findings revealed that intrinsic motivators (effort expectancy, attitudes, and anxiety) affected employees' intention to use e-learning in the workplace more strongly than did the extrinsic motivators (performance expectancy, social influence, and facilitating conditions). Furthermore, the effects of intrinsic motivators mediated the effect of extrinsic motivators. Implications of this study are important for both researchers and practitioners.

Original languageEnglish (US)
Pages (from-to)942-950
Number of pages9
JournalComputers in Human Behavior
Volume28
Issue number3
DOIs
StatePublished - May 1 2012

Fingerprint

Republic of Korea
Workplace
Learning
Personnel
Technology
Motivation
Food Services
Extrinsic
Electronic Learning
Work Place
Intrinsic
Employees
South Korea
Anxiety
Research Personnel
Organizations
Acceptance
Industry

Keywords

  • Acceptance
  • E-learning
  • Extrinsic motivation
  • Intrinsic motivation
  • Unified Theory of Acceptance and Use of Technology (UTAUT)

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Psychology(all)
  • Arts and Humanities (miscellaneous)

Cite this

The roles of intrinsic motivators and extrinsic motivators in promoting e-learning in the workplace : A case from South Korea. / Yoo, Sun Joo; Han, Seung Hyun; Huang, Wen-Hao.

In: Computers in Human Behavior, Vol. 28, No. 3, 01.05.2012, p. 942-950.

Research output: Contribution to journalArticle

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