The pile of least effort: Supporting lived document management practices

Paris Buttfield-Addison, Christopher Lueg, Jonathon Manning

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper outlines early results from ethnographic research examining the ways people organise and manage their personal documents in an office, with a focus on people who engage in piling. The study encompassed in-depth interview data, questionnaire data and explorations of technology prototypes with participants. We build upon existing personal information management (PIM) research and develop a framework to encompass the real world of paper document management. In this paper, we highlight the challenges of being a piler, and suggest how they might be remedied or alleviated through design considerations for future support systems.

Original languageEnglish (US)
Title of host publicationProceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group - Design
Subtitle of host publicationOpen 24/7, OZCHI '09
Pages345-348
Number of pages4
DOIs
StatePublished - 2009
Externally publishedYes
Event21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group - Design: Open 24/7, OZCHI '09 - Melbourne, VIC, Australia
Duration: Nov 23 2009Nov 27 2009

Publication series

NameProceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group - Design: Open 24/7, OZCHI '09
Volume411

Conference

Conference21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group - Design: Open 24/7, OZCHI '09
Country/TerritoryAustralia
CityMelbourne, VIC
Period11/23/0911/27/09

Keywords

  • Personal information management
  • Situated practices

ASJC Scopus subject areas

  • Computer Graphics and Computer-Aided Design
  • Human-Computer Interaction

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