The network in the garden: An empirical analysis of social media in rural life

Eric Gilbert, Karrie Karahalios, Christian Sandvig

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

History repeatedly demonstrates that rural communities have unique technological needs. Yet, we know little about how rural communities use modern technologies, so we lack knowledge on how to design for them. To address this gap, our empirical paper investigates behavioral differences between more than 3,000 rural and urban social media users. Using a dataset collected from a broadly popular social network site, we analyze users' profiles, 340,000 online friendships and 200,000 interpersonal messages. Using social capital theory, we predict differences between rural and urban users and find strong evidence supporting our hypotheses. Namely, rural people articulate far fewer friends online, and those friends live much closer to home. Our results also indicate that the groups have substantially different gender distributions and use privacy features differently. We conclude by discussing design implications drawn from our findings; most importantly, designers should reconsider the binary friend-or-not model to allow for incremental trust-building.

Original languageEnglish (US)
Title of host publication26th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings, CHI 2008
Pages1603-1612
Number of pages10
DOIs
StatePublished - Dec 22 2008
Event26th Annual CHI Conference on Human Factors in Computing Systems, CHI 2008 - Florence, Italy
Duration: Apr 5 2008Apr 10 2008

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other26th Annual CHI Conference on Human Factors in Computing Systems, CHI 2008
Country/TerritoryItaly
CityFlorence
Period4/5/084/10/08

Keywords

  • Digital divide
  • Rural
  • Social media
  • Social network sites

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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