The meaning of the interface. A functional and holistic evaluation of a meeting software system

Gerardine DeSanctis, James R. Snyder, Marshall Scott Poole

Research output: Contribution to journalArticlepeer-review

Abstract

A method for conducting apreliminary evaluation of a meeting software system is described and illustrated. The method assesses the degree of match between designer and user perspectives of a system by first defining and then evaluating the system in terms of its (1) interface, (2) functionality, and (3) holistic attributes. Applying the method, we were able to identify some preliminary strengths and weaknesses of a specific meeting software system. The application of this method illustrates how general principles developed by Card, Moran, and Newell [4], Silver [41], and other can be applied in a specific situation to assess the match between designer and user views of new meeting software technologies.

Original languageEnglish (US)
Pages (from-to)319-335
Number of pages17
JournalDecision Support Systems
Volume11
Issue number4
DOIs
StatePublished - May 1994

Keywords

  • Decision support systems
  • Group support systems
  • Interface
  • Meeting software
  • Software development
  • Software evaluation

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Developmental and Educational Psychology
  • Arts and Humanities (miscellaneous)
  • Information Systems and Management

Fingerprint Dive into the research topics of 'The meaning of the interface. A functional and holistic evaluation of a meeting software system'. Together they form a unique fingerprint.

Cite this