Abstract
Even as more organizations are moving towards implementing Web-based B2B procurement solutions, they are unsure of the real benefits of the Web. In other words, what is the value of B2B e-procurement to an organization and how to measure this value? What factors affect this value? In this paper, we discuss an evaluation framework to determine the value of B2B e-procurement and the effect of process characteristics on the value. We use an empirical study to highlight the different value created by different procurement types. We then develop a more comprehensive economic model to capture the additional effects of demand volume and process complexity. The integration of theoretical and empirical approaches provides a strong foundation to develop and evaluate useful adoption strategies for B2B e-procurement.
Original language | English (US) |
---|---|
Pages (from-to) | 161-180 |
Journal | Information Technology and Management |
Volume | 5 |
Issue number | 1/2 |
DOIs | |
State | Published - Jan 1 2004 |
Keywords
- value of B2B e-procurement
- measurement of value
- process types