The effects of positive and negative self-interruptions in discretionary multitasking

Rachel F. Adler, Raquel Benbunan-Fich

Research output: Contribution to conferencePaperpeer-review

Abstract

Human multitasking is often the result of self-initiated interruptions in the performance of an ongoing task. Compared to externally induced interruptions, self-interruptions have not received enough research attention. To address this gap, this paper develops a detailed classification of self-interruptions rooted in positive and negative feelings of task progress based on responses subjects provided after completing a multitasking laboratory experiment. The results suggest that multitasking due to negative feelings is associated with more self-interruptions than those triggered by positive feelings and that more self-interruptions may produce lower accuracy in all tasks. Therefore, negative internal triggers of self-interruptions seem to unleash a downward spiral that ultimately affects performance.

Original languageEnglish (US)
Pages1763-1768
Number of pages6
DOIs
StatePublished - 2012
Externally publishedYes
Event30th ACM Conference on Human Factors in Computing Systems, CHI 2012 - Austin, TX, United States
Duration: May 5 2012May 10 2012

Other

Other30th ACM Conference on Human Factors in Computing Systems, CHI 2012
Country/TerritoryUnited States
CityAustin, TX
Period5/5/125/10/12

Keywords

  • interruptions
  • multitasking
  • performance
  • self-interruptions

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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