The algorithm and the user: How can hci use lay understandings of algorithmic systems?

Michael A. DeVito, Jeffrey T. Hancock, Megan French, Judd Antin, Kyratso George Karahalios, Stephanie Tong, Jeremy Birnholtz, Irina Shklovski

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In studying the increasing role that opaque, algorithmically-driven systems, such as social media feeds, play in society and people’s everyday lives, user folk theories are emerging as one powerful lens with which to examine the relationship between user and algorithmic system. Folk theories allow researchers to better see from users’ own perspectives how they understand these systems and how their understanding impacts their behavior. However, this approach is still new. Methods, interpretation, and future directions are up for debate. This panel will be an active discussion of the contribution of folk theories to HCI to date, how to advance a folk theory perspective, and how this perspective can bridge academic and industry study of these systems. Our panel gathers key folk theory HCI researchers from academia and industry to share their perspectives and engage the CHI audience.

Original languageEnglish (US)
Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationEngage with CHI
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450356206, 9781450356213
DOIs
StatePublished - Apr 20 2018
Event2018 CHI Conference on Human Factors in Computing Systems, CHI EA 2018 - Montreal, Canada
Duration: Apr 21 2018Apr 26 2018

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2018-April

Other

Other2018 CHI Conference on Human Factors in Computing Systems, CHI EA 2018
CountryCanada
CityMontreal
Period4/21/184/26/18

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Keywords

  • Algorithm studies
  • Algorithms
  • Folk theories
  • Lay theories
  • User perception
  • User understanding

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Cite this

DeVito, M. A., Hancock, J. T., French, M., Antin, J., Karahalios, K. G., Tong, S., Birnholtz, J., & Shklovski, I. (2018). The algorithm and the user: How can hci use lay understandings of algorithmic systems? In CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI [panel04] (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2018-April). Association for Computing Machinery. https://doi.org/10.1145/3170427.3186320