TY - JOUR
T1 - Testing the Selectivity Hypothesis in cause-related marketing among Generation Y
T2 - [When] Does gender matter for short- and long-term persuasion?
AU - Vilela, Alexandra M.
AU - Nelson, Michelle R.
N1 - Publisher Copyright:
© 2013 Taylor & Francis.
PY - 2016/1/2
Y1 - 2016/1/2
N2 - Cause-related marketing (CRM) can enhance corporate image and increase sales, but effects may vary depending on the audience. Findings from a national survey, Study 1, reveal that Generation Y women are more likely than Generation Y men to support CRM. Our research further demonstrates unique findings with respect to message processing and response to a CRM campaign. In an experimental setting, Study 2 shows different gendered responses to a CRM campaign over time. Results show that men's purchase intentions decrease after message exposure, but increase after a two-week delay; the opposite was true for women. In line with the Selectivity Hypothesis theory, only women integrated multiple cues into the formation of purchase intentions. Theoretical and managerial aspects of gender for CRM are discussed.
AB - Cause-related marketing (CRM) can enhance corporate image and increase sales, but effects may vary depending on the audience. Findings from a national survey, Study 1, reveal that Generation Y women are more likely than Generation Y men to support CRM. Our research further demonstrates unique findings with respect to message processing and response to a CRM campaign. In an experimental setting, Study 2 shows different gendered responses to a CRM campaign over time. Results show that men's purchase intentions decrease after message exposure, but increase after a two-week delay; the opposite was true for women. In line with the Selectivity Hypothesis theory, only women integrated multiple cues into the formation of purchase intentions. Theoretical and managerial aspects of gender for CRM are discussed.
KW - Generation Y
KW - Selectivity Hypothesis
KW - cause-related marketing
KW - gender
KW - purchase intention
KW - short- versus long-term persuasion
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U2 - 10.1080/13527266.2013.841272
DO - 10.1080/13527266.2013.841272
M3 - Article
AN - SCOPUS:84952714601
SN - 1352-7266
VL - 22
SP - 18
EP - 35
JO - Journal of Marketing Communications
JF - Journal of Marketing Communications
IS - 1
ER -