TY - JOUR
T1 - Technology, credibility, and feedback use
AU - Northcraft, Gregory B.
AU - Earley, P. Christopher
N1 - Funding Information:
Work on this paper was supported in part by a research grant (“Feedback and the Science of Employee Involvement”) from the Center for Microcontamination Control, University of Arizona. The authors thank Carolyn O’Reilly for her valuable assistance on this project. Requests for reprints should be addressed to Gregory B. Northcraft, Department of Management and Policy, University of Arizona, Tucson, AZ 85721. 83
PY - 1989/8
Y1 - 1989/8
N2 - This paper extends the literature of feedback use through an empirical examination of two central issues in the use of feedback: feedback credibility and technology as a feedback source. In a laboratory study, 55 subjects received performance feedback from one of four sources (organization, supervisor, and self-generated with or without the aid of a computer) while participating in a stock market simulation. The results of repeated-measures MANOVAs demonstrated that self-generated feedback (with or without the use of a computer) significantly influenced credibility of feedback, strategy acquisition, and performance. There was no support for the contention that technology-based feedback sources foster "technomindlessness.".
AB - This paper extends the literature of feedback use through an empirical examination of two central issues in the use of feedback: feedback credibility and technology as a feedback source. In a laboratory study, 55 subjects received performance feedback from one of four sources (organization, supervisor, and self-generated with or without the aid of a computer) while participating in a stock market simulation. The results of repeated-measures MANOVAs demonstrated that self-generated feedback (with or without the use of a computer) significantly influenced credibility of feedback, strategy acquisition, and performance. There was no support for the contention that technology-based feedback sources foster "technomindlessness.".
UR - http://www.scopus.com/inward/record.url?scp=38249006101&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=38249006101&partnerID=8YFLogxK
U2 - 10.1016/0749-5978(89)90036-8
DO - 10.1016/0749-5978(89)90036-8
M3 - Article
AN - SCOPUS:38249006101
VL - 44
SP - 83
EP - 96
JO - Organizational Behavior and Human Decision Processes
JF - Organizational Behavior and Human Decision Processes
SN - 0749-5978
IS - 1
ER -