This paper extends the literature of feedback use through an empirical examination of two central issues in the use of feedback: feedback credibility and technology as a feedback source. In a laboratory study, 55 subjects received performance feedback from one of four sources (organization, supervisor, and self-generated with or without the aid of a computer) while participating in a stock market simulation. The results of repeated-measures MANOVAs demonstrated that self-generated feedback (with or without the use of a computer) significantly influenced credibility of feedback, strategy acquisition, and performance. There was no support for the contention that technology-based feedback sources foster "technomindlessness.".
|Original language||English (US)|
|Number of pages||14|
|Journal||Organizational Behavior and Human Decision Processes|
|State||Published - Aug 1989|
ASJC Scopus subject areas
- Applied Psychology
- Organizational Behavior and Human Resource Management