Talking in the library: implications for the design of digital libraries

A. Crabtree, M. B. Twidale, J. O'Brien, D. M. Nichols

Research output: Contribution to conferencePaper

Abstract

We describe the use of ethnomethodologically-informed ethnography as a means of informing the requirements elicitation, design, development and evaluation of digital libraries. We present the case for the contribution of such studies to the development of digital library technology to support the practices of information-searching. This is illustrated by a particular study of the help desk at a university library, examining the implications it has for designing appropriate functionality for a digital library. This requires us to address the problems of using ethnographic data in systems design.

Original languageEnglish (US)
Pages221-228
Number of pages8
StatePublished - Jan 1 1997
Externally publishedYes
EventProceedings of the 1997 2nd ACM International Conference on Digital Libraries - Philadelphia, PA, USA
Duration: Jul 23 1997Jul 26 1997

Other

OtherProceedings of the 1997 2nd ACM International Conference on Digital Libraries
CityPhiladelphia, PA, USA
Period7/23/977/26/97

ASJC Scopus subject areas

  • Software
  • Information Systems
  • Computer Science Applications
  • Library and Information Sciences

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  • Cite this

    Crabtree, A., Twidale, M. B., O'Brien, J., & Nichols, D. M. (1997). Talking in the library: implications for the design of digital libraries. 221-228. Paper presented at Proceedings of the 1997 2nd ACM International Conference on Digital Libraries, Philadelphia, PA, USA, .