TY - JOUR
T1 - Supporting trust in home healthcare providers
T2 - insights into the care recipients’ perspective
AU - Stuck, Rachel E.
AU - Rogers, Wendy A.
N1 - Funding Information:
The contents of this publication were developed under a grant from the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR grant number 90RE5016-01-00) under the auspices of the Rehabilitation and Engineering Research Center on Technologies to Support Successful Aging with Disability (TechSAge; www.techsage.gatech.edu). NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS). The contents of this publication do not necessarily represent the policy of NIDILRR, ACL, or HHS, and you should not assume endorsement by the Federal Government. This study was part of a larger study that explored trust in robot care providers as well. For details see: Stuck, R. E. (2017, August 9). Understanding dimensions of trust between older adults and human or robot care providers.Georgia Institute ofTechnology. The authors appreciate theinsights of Charlie Kemp and Jamie Gorman on this project. A special thanks to Scott Morrison and Michael Boyce for their guidance with material development. They would also like to thank Emily McDonald and Lyndsie Koon for their help with the qualitative analysis.
Funding Information:
The contents of this publication were developed under a grant from the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR grant number 90RE5016-01-00) under the auspices of the Rehabilitation and Engineering Research Center on Technologies to Support Successful Aging with Disability (TechSAge; www.techsage.gatech.edu). NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS). The contents of this publication do not necessarily represent the policy of NIDILRR, ACL, or HHS, and you should not assume endorsement by the Federal Government. The contents of this publication were developed under a grant from the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR grant number 90RE5016-01-00) under the auspices of the Rehabilitation and Engineering Research Center on Technologies to Support Successful Aging with Disability (TechSAge; www.techsage.gatech.edu). NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS). The contents of this publication do not necessarily represent the policy of NIDILRR, ACL, or HHS, and you should not assume endorsement by the Federal Government. This study was part of a larger study that explored trust in robot care providers as well. For details see: Stuck, R. E. (2017, August 9). Understanding dimensions of trust between older adults and human or robot care providers. Georgia Institute of Technology. The authors appreciate the insights of Charlie Kemp and Jamie Gorman on this project. A special thanks to Scott Morrison and Michael Boyce for their guidance with material development. They would also like to thank Emily McDonald and Lyndsie Koon for their help with the qualitative analysis.
Publisher Copyright:
© 2019, © 2019 Taylor & Francis.
PY - 2019/4/3
Y1 - 2019/4/3
N2 - Successful care in home health for older adults is heavily dependent on the relationships between care recipients and care providers. A key component of that relationship is trust. To investigate trust in this context, we explored what older care recipients perceive as supporting trust in home care providers. Participants discussed three main categories that support trust in a care provider: professional skills (e.g., safety), personal traits (e.g., honesty), and communication (e.g., content). Insights from the care recipients’ perspective are utilized to provide training recommendations for developing trust. For example, care providers should complete tasks in the care recipients’ preferred manner.
AB - Successful care in home health for older adults is heavily dependent on the relationships between care recipients and care providers. A key component of that relationship is trust. To investigate trust in this context, we explored what older care recipients perceive as supporting trust in home care providers. Participants discussed three main categories that support trust in a care provider: professional skills (e.g., safety), personal traits (e.g., honesty), and communication (e.g., content). Insights from the care recipients’ perspective are utilized to provide training recommendations for developing trust. For example, care providers should complete tasks in the care recipients’ preferred manner.
KW - Caregiving
KW - interpersonal relations
KW - long-term care
KW - successful aging
UR - http://www.scopus.com/inward/record.url?scp=85064612073&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85064612073&partnerID=8YFLogxK
U2 - 10.1080/01621424.2019.1604462
DO - 10.1080/01621424.2019.1604462
M3 - Article
C2 - 31006351
AN - SCOPUS:85064612073
SN - 0162-1424
VL - 38
SP - 61
EP - 79
JO - Home Health Care Services Quarterly
JF - Home Health Care Services Quarterly
IS - 2
ER -