Success Factors and Impacts of Mobile Business Applications: Results from a Mobile e-Procurement Study

Judith Gebauer, Michael J. Shaw

Research output: Contribution to journalArticlepeer-review

Abstract

Based on the concept of task/technology fit, a research framework and exploratory case study are presented that assess success factors and impacts of mobile business applications. Preliminary empirical evidence for the applicability of the framework was obtained for a mobile electronic procurement system implemented at a Fortune 100 company. For different user groups, the relationships between the characteristics of technology and tasks, usage, and organizational impacts were analyzed. The results indicate a need for simple but highly functional mobile applications that complement existing information systems. The study provides a basis for further research to improve the design and management of business applications based on emerging technologies.

Original languageEnglish (US)
Pages (from-to)19-41
Number of pages23
JournalInternational Journal of Electronic Commerce
Volume8
Issue number3
DOIs
StatePublished - 2004

Keywords

  • Electronic procurement
  • Mobile commerce
  • Mobile technologies
  • Technology management
  • Theory of task/technology fit

ASJC Scopus subject areas

  • Business and International Management
  • Economics and Econometrics

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