Abstract
The bottom-up approach adopted in the stream of work on subsistence marketplaces is at the confluence of culture, low income, and low literacy. It is ideally suited to understand distinct markets, relationally rich yet materially poor contexts, and diverse cultures at a granular level. In comparing cultures and contexts, we highlight the continuum of marketplace exposure and access ranging from isolated tribal communities, to rural communities, and urban communities. We also describe 1-1 interactional settings characterized by intense, personal interactions, relationally rich while being materially poor, overlapping with what has been described as relational collectivism. At the other end of the continuum in advanced economies, we describe high exposure and access to marketplaces, and consumption cultures, but lack of relationally rich 1-1 interactional settings that provide a stepping-stone to learn and develop marketplace literacy. Cognitive tendencies such as concrete thinking and pictographic thinking, as well as affective and behavioral elements, manifest in different ways across cultures ranging from advanced economies to urban, rural, and tribal settings in developing contexts. Relational richness can moderate cognitive tendencies such as concrete thinking in terms of focusing on an attribute such as price, as relationships and trust influence purchase in such settings. Viewed with cross-cultural frameworks, relational collectivism and elements of holistic and analytic thinking resemble what low-literate, low-income customers engage in as customers in negotiating the marketplaces.
Original language | English (US) |
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Title of host publication | Cross Cultural Issues in Consumer Science and Consumer Psychology |
Subtitle of host publication | Current Perspectives and Future Directions |
Publisher | Springer |
Pages | 149-168 |
Number of pages | 20 |
ISBN (Electronic) | 9783319650913 |
ISBN (Print) | 9783319650906 |
DOIs | |
State | Published - Jan 1 2017 |
Keywords
- Emerging markets
- Low-literacy
- Poverty
- Subsistence marketplaces
ASJC Scopus subject areas
- General Economics, Econometrics and Finance
- General Business, Management and Accounting
- General Psychology