Social network contagion in the job satisfaction-intention-turnover model

In this study, we proposed an integrated turnover model combining two streams of turnover research: (a) the classic individual-level satisfaction-intention-turnover mediation model, and (b) the social network contagion model. In a field study of over 300 employees with twoyear lagged turnover behavior data, we found strong contagion effects of peers' job satisfaction and voluntary turnover on the focal actors' job satisfaction and voluntary turnover, respectively. In addition, the integrated model revealed that the effect of social network contagion was almost equally as large as the effect of actors' own intentions to quit.