Social media and ubiquitous technologies for remote worker wellbeing and productivity in a post-pandemic world

Vedant Das Swain, Koustuv Saha, Gregory D. Abowd, Munmun De Choudhury

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In light of the ongoing COVID-19 pandemic, remote work styles have become the norm. However, these work settings introduce new intricacies in worker behaviors. The overlap between work and home can disrupt performance. The lack of social interaction can affect motivation. This elicits a need to implement novel methods to evaluate and enhance remote worker functioning. The potential to unobtrusively and automatically assess such workers can be fulfilled by social media and ubiquitous technologies. This paper situates recent research in the new context by extending our insights for increased remote interaction and online presence. We present implications for proactive assessment of remote workers by understanding day-level activities, coordination, role awareness, and organizational culture. Additionally, we discuss the ethics of privacy-preserving deployment, employer surveillance, and digital inequity. This paper aims to inspire pervasive technologies for the new future of work.

Original languageEnglish (US)
Title of host publicationProceedings - 2020 IEEE 2nd International Conference on Cognitive Machine Intelligence, CogMI 2020
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages121-130
Number of pages10
ISBN (Electronic)9781728141442
DOIs
StatePublished - Oct 2020
Externally publishedYes
Event2nd IEEE International Conference on Cognitive Machine Intelligence, CogMI 2020 - Virtual, Atlanta, United States
Duration: Dec 1 2020Dec 3 2020

Publication series

NameProceedings - 2020 IEEE 2nd International Conference on Cognitive Machine Intelligence, CogMI 2020

Conference

Conference2nd IEEE International Conference on Cognitive Machine Intelligence, CogMI 2020
Country/TerritoryUnited States
CityVirtual, Atlanta
Period12/1/2012/3/20

Keywords

  • Bluetooth
  • COVID-19
  • Culture
  • Future of work
  • LinkedIn
  • Passive sensing
  • Persona
  • Personnel management
  • Remote work
  • Role
  • Routine
  • Social media
  • Worker wellbeing

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Science Applications
  • Software
  • Cognitive Neuroscience

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