Shopping with consumers usage as past, present and future research technique

Cornelia C Otnes, Mary Ann McGrath, Tina M. Lowrey

Research output: Contribution to journalArticlepeer-review

Abstract

Shopping with consumers, a method that has yielded useful data in the past, is demonstrated as a method that can efficiently and effectively generate naturalistic text. We review how shopping with consumers has been utilized within retailing research, compare this method with other techniques applicable to the study of consumer shopping behavior, and provide a detailed description of how we have used the method in our own research. Recommendations for future use of the method are offered for both managers and researchers.

Original languageEnglish (US)
Pages (from-to)97-110
Number of pages14
JournalJournal of Retailing and Consumer Services
Volume2
Issue number2
DOIs
StatePublished - Apr 1995

Keywords

  • in situ research
  • interpretive shopping research
  • shopping

ASJC Scopus subject areas

  • Marketing

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