TY - GEN
T1 - Quality of experience in distributed interactive multimedia environments
T2 - 17th ACM International Conference on Multimedia, MM'09, with Co-located Workshops and Symposiums
AU - Wu, Wanmin
AU - Arefin, Ahsan
AU - Rivas, Raoul
AU - Nahrstedt, Klara
AU - Sheppard, Renata
AU - Yang, Zhenyu
PY - 2009
Y1 - 2009
N2 - The past decades have witnessed a rapid growth of Distributed Interactive Multimedia Environments (DIMEs). Despite their intensity of user-involved interaction, the existing evaluation frameworks remain very much system-centric. As a step toward the human-centric paradigm, we present a conceptual framework of Quality of Experience (QoE) in DIMEs, to model, measure, and understand user experience and its relationship with the traditional Quality of Service (QoS) metrics. A multi-displinary approach is taken to build up the framework based on the theoretical results from various fields including psychology, cognitive sciences, sociology, and information technology. We introduce a mapping methodology to quantify the correlations between QoS and QoE, and describe our controlled and uncontrolled studies as illustrating examples. The results present the first deep study to model the multi-facet QoE construct, map the QoS-QoE relationship, and capture the human-centric quality modalities in the context of DIMEs.
AB - The past decades have witnessed a rapid growth of Distributed Interactive Multimedia Environments (DIMEs). Despite their intensity of user-involved interaction, the existing evaluation frameworks remain very much system-centric. As a step toward the human-centric paradigm, we present a conceptual framework of Quality of Experience (QoE) in DIMEs, to model, measure, and understand user experience and its relationship with the traditional Quality of Service (QoS) metrics. A multi-displinary approach is taken to build up the framework based on the theoretical results from various fields including psychology, cognitive sciences, sociology, and information technology. We introduce a mapping methodology to quantify the correlations between QoS and QoE, and describe our controlled and uncontrolled studies as illustrating examples. The results present the first deep study to model the multi-facet QoE construct, map the QoS-QoE relationship, and capture the human-centric quality modalities in the context of DIMEs.
KW - Distributed interactive multimedia environments
KW - QoE
KW - QoS
UR - http://www.scopus.com/inward/record.url?scp=72449147756&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=72449147756&partnerID=8YFLogxK
U2 - 10.1145/1631272.1631338
DO - 10.1145/1631272.1631338
M3 - Conference contribution
AN - SCOPUS:72449147756
SN - 9781605586083
T3 - MM'09 - Proceedings of the 2009 ACM Multimedia Conference, with Co-located Workshops and Symposiums
SP - 481
EP - 490
BT - MM'09 - Proceedings of the 2009 ACM Multimedia Conference, with Co-located Workshops and Symposiums
Y2 - 19 October 2009 through 24 October 2009
ER -