Promises from afar: a model of international student psychological contract in business education

Sarbari Bordia, Prashant Bordia, Simon Lloyd D. Restubog

Research output: Contribution to journalArticlepeer-review


Despite their significant presence in western business schools, the needs and experiences of international students have not been adequately reflected in the business education literature. We draw upon psychological contract theory – used to understand employer–employee relationships – to develop a novel theoretical model on the international student–business school relationship. Based on a review of psychological contract and international education literatures, we propose that students perceive a variety of institutional obligations arising from explicit and implicit promises made by business schools. Fulfilment or breach of these obligations will impact upon students' educational performance and satisfaction. We also examine ways in which students' cultural orientation might moderate the psychological contract process.

Original languageEnglish (US)
Pages (from-to)212-232
Number of pages21
JournalStudies in Higher Education
Issue number2
StatePublished - Feb 7 2015
Externally publishedYes


  • business schools
  • cross-cultural issues in teaching and learning
  • international students
  • management education
  • student satisfaction

ASJC Scopus subject areas

  • Education


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