Process-technology fit: Extending tasktechnology fit to assess enterprise information technologies

Michele L. Gribbins; Chandrasekar Subramaniam; Michael J. Shaw

Process-technology fit: Extending tasktechnology fit to assess enterprise information technologies

Michele L. Gribbins, Chandrasekar Subramaniam, Michael J. Shaw

Research output: Contribution to conference › Paper

Abstract

In this research-in-progress paper, we investigate the fit between process and information technology (IT) and its impact on organizational process performance. A process-level fit model provides a greater understanding of enterprise IT than models focusing on group or task-level assessments. After reviewing related research, we identify and consolidate the process, task, and IT variables that have been found to be significant in influencing IT fit. Thereafter, we propose our process-technology fit (PTF) framework, which incorporates process-related, IT-related, and IT-use context variables in predicting process performance. Finally, a methodology for determining PTF is proposed. By understanding PTF, we hope to add an important dimension to explain enterprise IT usage, while helping organizations become more effective in supporting their business processes.

Original language	English (US)
Pages	61-70
Number of pages	10
State	Published - Dec 1 2006
Event	27th International Conference on Information Systems, ICIS 2006 - Milwaukee, WI, United States Duration: Dec 10 2006 → Dec 13 2006

Other

Other	27th International Conference on Information Systems, ICIS 2006
Country	United States
City	Milwaukee, WI
Period	12/10/06 → 12/13/06

Keywords

Enterprise IT
Process performance
Process technology fit
Technology fit

ASJC Scopus subject areas

Information Systems

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Gribbins, M. L., Subramaniam, C., & Shaw, M. J. (2006). Process-technology fit: Extending tasktechnology fit to assess enterprise information technologies. 61-70. Paper presented at 27th International Conference on Information Systems, ICIS 2006, Milwaukee, WI, United States.

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AU - Gribbins, Michele L.

AU - Subramaniam, Chandrasekar

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AB - In this research-in-progress paper, we investigate the fit between process and information technology (IT) and its impact on organizational process performance. A process-level fit model provides a greater understanding of enterprise IT than models focusing on group or task-level assessments. After reviewing related research, we identify and consolidate the process, task, and IT variables that have been found to be significant in influencing IT fit. Thereafter, we propose our process-technology fit (PTF) framework, which incorporates process-related, IT-related, and IT-use context variables in predicting process performance. Finally, a methodology for determining PTF is proposed. By understanding PTF, we hope to add an important dimension to explain enterprise IT usage, while helping organizations become more effective in supporting their business processes.

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KW - Technology fit

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