Process-technology fit: Extending tasktechnology fit to assess enterprise information technologies

Michele L. Gribbins, Chandrasekar Subramaniam, Michael J. Shaw

Research output: Contribution to conferencePaper

Abstract

In this research-in-progress paper, we investigate the fit between process and information technology (IT) and its impact on organizational process performance. A process-level fit model provides a greater understanding of enterprise IT than models focusing on group or task-level assessments. After reviewing related research, we identify and consolidate the process, task, and IT variables that have been found to be significant in influencing IT fit. Thereafter, we propose our process-technology fit (PTF) framework, which incorporates process-related, IT-related, and IT-use context variables in predicting process performance. Finally, a methodology for determining PTF is proposed. By understanding PTF, we hope to add an important dimension to explain enterprise IT usage, while helping organizations become more effective in supporting their business processes.

Original languageEnglish (US)
Pages61-70
Number of pages10
StatePublished - Dec 1 2006
Event27th International Conference on Information Systems, ICIS 2006 - Milwaukee, WI, United States
Duration: Dec 10 2006Dec 13 2006

Other

Other27th International Conference on Information Systems, ICIS 2006
CountryUnited States
CityMilwaukee, WI
Period12/10/0612/13/06

Keywords

  • Enterprise IT
  • Process performance
  • Process technology fit
  • Technology fit

ASJC Scopus subject areas

  • Information Systems

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  • Cite this

    Gribbins, M. L., Subramaniam, C., & Shaw, M. J. (2006). Process-technology fit: Extending tasktechnology fit to assess enterprise information technologies. 61-70. Paper presented at 27th International Conference on Information Systems, ICIS 2006, Milwaukee, WI, United States.