Privacy concerns and disclosure behavior in a health setting

Kelly E. Caine, Kaylee E. Burnham, Arthur D. Fisk, Wendy A. Rogers

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Health care practitioners need complete and accurate information to provide quality care to their patients. However, health information is considered to be highly private. Patients may have concerns about disclosing such information, especially if asked to provide this information using technology. The goal of this study was to investigate how participants' experience with a technology affect their level of disclosure in a health setting. Specifically, we were interested in understanding how the use of a health database system influences the disclosure of private health information. We asked 12 younger and 12 older adults to interact with a computerized health data entry system and then to rate the completeness and accuracy of their intended disclosures. Results indicate that, for the most part, participants would provide complete and accurate information using such a system. Younger adults were less likely than older adults to intend to disclose sensitive information, suggesting that additional information gathering may be appropriate for younger adults. The importance of providing a reason for the request of each piece of health information is discussed in relation to the setting where information is gathered.

Original languageEnglish (US)
Title of host publication52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
Number of pages5
StatePublished - Dec 1 2008
Externally publishedYes
Event52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008 - New York, NY, United States
Duration: Sep 22 2008Sep 26 2008

Publication series

NameProceedings of the Human Factors and Ergonomics Society
ISSN (Print)1071-1813


Other52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
Country/TerritoryUnited States
CityNew York, NY

ASJC Scopus subject areas

  • Human Factors and Ergonomics


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