TY - GEN
T1 - Persistence of ineffectual user innovation
T2 - 2016 International Conference on Information Systems, ICIS 2016
AU - Haran, Vidya
AU - Kim, Sung Won
PY - 2016
Y1 - 2016
N2 - We examine why user innovations persist in online communities when they are deemed empirically ineffectual in attaining the intended goal. Specifically, we investigate tweaking, an ineffectual yet popular user innovation on babycenter.com. Though the tweaked results are not considered valid by the scientific community, the tweaking community continues to persist and grow. We use qualitative data analysis of web based data to identify the salient constructs, and understand the relationships between the constructs to develop a theory of why ineffectual user innovations persist in online communities. We posit that psychological safety, anxiety, desirability bias, source credibility and social proof are the important factors that keep ineffectual user innovations from getting rejected.
AB - We examine why user innovations persist in online communities when they are deemed empirically ineffectual in attaining the intended goal. Specifically, we investigate tweaking, an ineffectual yet popular user innovation on babycenter.com. Though the tweaked results are not considered valid by the scientific community, the tweaking community continues to persist and grow. We use qualitative data analysis of web based data to identify the salient constructs, and understand the relationships between the constructs to develop a theory of why ineffectual user innovations persist in online communities. We posit that psychological safety, anxiety, desirability bias, source credibility and social proof are the important factors that keep ineffectual user innovations from getting rejected.
KW - Online communities
KW - Qualitative data analysis
KW - User innovation
UR - http://www.scopus.com/inward/record.url?scp=85019484043&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85019484043&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85019484043
T3 - 2016 International Conference on Information Systems, ICIS 2016
BT - 2016 International Conference on Information Systems, ICIS 2016
PB - Association for Information Systems
Y2 - 11 December 2016 through 14 December 2016
ER -