Perfect Ratings with Negative Comments: Learning from Contradictory Patient Survey Responses

Andrew Gallan, Marina Girju, Corina R Girju

Research output: Contribution to journalArticle

Original languageEnglish (US)
JournalPatient Experience
Volume4
Issue number3
Publication statusPublished - 2017

Cite this

Perfect Ratings with Negative Comments: Learning from Contradictory Patient Survey Responses. / Gallan, Andrew; Girju, Marina; Girju, Corina R.

In: Patient Experience , Vol. 4, No. 3, 2017.

Research output: Contribution to journalArticle