Perfect Ratings with Negative Comments: Learning from Contradictory Patient Survey Responses

Andrew Gallan, Marina Girju, Corina R Girju

Research output: Contribution to journalArticle

Original languageEnglish (US)
JournalPatient Experience
Volume4
Issue number3
StatePublished - 2017

Cite this

Perfect Ratings with Negative Comments: Learning from Contradictory Patient Survey Responses. / Gallan, Andrew; Girju, Marina; Girju, Corina R.

In: Patient Experience , Vol. 4, No. 3, 2017.

Research output: Contribution to journalArticle

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title = "Perfect Ratings with Negative Comments: Learning from Contradictory Patient Survey Responses",
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year = "2017",
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volume = "4",
journal = "Patient Experience",
number = "3",

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JO - Patient Experience

JF - Patient Experience

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