Participatory usability: Supporting proactive users

David M. Nichols, Dana McKay, Michael Bernard Twidale

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

After software has been released the opportunities for users to influence development can often be limited. In this paper we review the research on post-deployment usability and make explicit its connections to open source software development. We describe issues involved in the design of end-user reporting tools with reference to the Safari web browser and a digital library prototype.

Original languageEnglish (US)
Title of host publicationProceedings of CHINZ 2003
Subtitle of host publicationThe 4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction New Zealand Chapter
Pages63-68
Number of pages6
DOIs
StatePublished - Dec 1 2003
Event4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction New Zealand Chapter, CHINZ 2003 - Dunedin, New Zealand
Duration: Jul 3 2003Jul 4 2003

Publication series

NameProceedings of CHINZ 2003: The 4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction New Zealand Chapter

Other

Other4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction New Zealand Chapter, CHINZ 2003
CountryNew Zealand
CityDunedin
Period7/3/037/4/03

Keywords

  • critical incident reporting
  • open source
  • usability

ASJC Scopus subject areas

  • Human-Computer Interaction

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