Participatory Design and Web 2.0: The Case of PIPWatch, the Collaborative Privacy Toolbar

Andrew Clement, Terry Costantino, Dan Kurtz, Mike Tissenbaum

Research output: Chapter in Book/Report/Conference proceedingConference contribution


We discuss the distinctive opportunities and challenges of adopting a PD approach to the development of 'Web 2.0' applications. Web-based services pose significant difficulties in interacting effectively with user groups in terms of traditional PD methods. However there are some quite popular 'peer-production' services which have been successful in overcoming such challenges and thereby offer useful insights into participatory approaches for developing applications that depend on the ongoing voluntary contributions by groups of physically dispersed individuals. These are illustrated through a reflective account of the iterative development of PIPWatch, a Firefox extension that enables web users to monitor the privacy policies and practices of the websites they visit, using data contributed by previous visitors and site privacy officers.
Original languageEnglish (US)
Title of host publicationProceedings of the Tenth Anniversary Conference on Participatory Design 2008
Place of PublicationUSA
PublisherIndiana University
ISBN (Print)9780981856100
StatePublished - 2008
Externally publishedYes

Publication series

NamePDC ’08
PublisherIndiana University


  • privacy enhancement
  • Firefox extension
  • participatory design
  • social navigation
  • peer production
  • web 2.0


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