Open source interface politics: Identity, acceptance, trust, and lobbying

Roshanak Zilouchian Moghaddam, Michael Twidale, Kora Bongen

Research output: Chapter in Book/Report/Conference proceedingConference contribution


A study of the Drupal open source project shows the problematic status of usability designers with respect to the larger developer community. Issues of power, trust, and identity arise and affect the way that usability recommendations are acted on or ignored. Making a straightforward case for a particular interface design can be insufficient to convince developers. Instead various additional lobbying strategies may be employed to build up support for the design.

Original languageEnglish (US)
Title of host publicationCHI EA 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts
PublisherAssociation for Computing Machinery
Number of pages6
ISBN (Print)9781450302289
StatePublished - 2011

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


  • Lobbying
  • Open source
  • Politics
  • Usability

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Cite this