Online discussion forum help-seeking behaviors of students underrepresented in STEM

Victoria Jay, Genevieve M. Henricks, Carolyn Jane Anderson, Lawrence Christopher Angrave, Nigel Bosch, Destiny Williams-Dobosz, Najmuddin Shaik, Suma Pallathadka Bhat, Michelle Perry

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Underrepresented (UR) students face barriers to help-seeking in traditional classrooms. We predicted these barriers would be ameliorated online. We analyzed online course discussion boards and found UR students asked for help more often than non-UR students and women were more likely than men to ask for help explicitly at least once. Furthermore, not help-seeking was related to worse course grades. These results suggest the online setting may decrease barriers to help-seeking for underrepresented students.
Original languageEnglish (US)
Title of host publication14th International Conference of the Learning Sciences
Subtitle of host publicationThe Interdisciplinarity of the Learning Sciences, ICLS 2020 - Conference Proceedings
EditorsMelissa Gresalfi, Ilana Seidel Horn
PublisherInternational Society of the Learning Sciences (ISLS)
Number of pages2
ISBN (Electronic)9781732467262
ISBN (Print)9781732467255
StatePublished - Jun 2020
EventInternational Conference of the Learning Sciences: The Interdisciplinarity of the Learning Sciences - Vanderbilt University, Nashville, United States
Duration: Jun 19 2020Jun 23 2020
Conference number: 14

Publication series

NameComputer-Supported Collaborative Learning Conference, CSCL
ISSN (Print)1573-4552


ConferenceInternational Conference of the Learning Sciences
Abbreviated titleICLS 2020
Country/TerritoryUnited States

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Education


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