TY - GEN
T1 - On cross-enterprise collaboration
AU - Varshney, Lav R.
AU - Oppenheim, Daniel V.
PY - 2011
Y1 - 2011
N2 - Globalization, specialization, and rapid innovation are changing several aspects of business operations. Many large organizations that were once self-sufficient and that could dictate processes to partners and suppliers are now finding this model difficult to sustain. In the emerging model of global service delivery several competing service providers must work collaboratively to develop business solutions, either hierarchically or as peers. Overall project failures, uncontrollable delays, and significant financial losses have been observed in many global service delivery projects, indicating the importance of finding new ways to better support cross-enterprise work. This paper puts forth directions to explore the management and coordination of complex end-to-end processes carried out collaboratively by several organizations.
AB - Globalization, specialization, and rapid innovation are changing several aspects of business operations. Many large organizations that were once self-sufficient and that could dictate processes to partners and suppliers are now finding this model difficult to sustain. In the emerging model of global service delivery several competing service providers must work collaboratively to develop business solutions, either hierarchically or as peers. Overall project failures, uncontrollable delays, and significant financial losses have been observed in many global service delivery projects, indicating the importance of finding new ways to better support cross-enterprise work. This paper puts forth directions to explore the management and coordination of complex end-to-end processes carried out collaboratively by several organizations.
KW - collaboration
KW - coordination
KW - work
UR - http://www.scopus.com/inward/record.url?scp=80052802193&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=80052802193&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-23059-2_5
DO - 10.1007/978-3-642-23059-2_5
M3 - Conference contribution
AN - SCOPUS:80052802193
SN - 9783642230585
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 29
EP - 37
BT - Business Process Management - 9th International Conference, BPM 2011, Proceedings
T2 - 9th International Conference on Business Process Management, BPM 2011
Y2 - 30 August 2011 through 2 September 2011
ER -