On cross-enterprise collaboration

Lav R Varshney, Daniel V. Oppenheim

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Globalization, specialization, and rapid innovation are changing several aspects of business operations. Many large organizations that were once self-sufficient and that could dictate processes to partners and suppliers are now finding this model difficult to sustain. In the emerging model of global service delivery several competing service providers must work collaboratively to develop business solutions, either hierarchically or as peers. Overall project failures, uncontrollable delays, and significant financial losses have been observed in many global service delivery projects, indicating the importance of finding new ways to better support cross-enterprise work. This paper puts forth directions to explore the management and coordination of complex end-to-end processes carried out collaboratively by several organizations.

Original languageEnglish (US)
Title of host publicationBusiness Process Management - 9th International Conference, BPM 2011, Proceedings
Number of pages9
StatePublished - Sep 20 2011
Externally publishedYes
Event9th International Conference on Business Process Management, BPM 2011 - Clermont-Ferrand, France
Duration: Aug 30 2011Sep 2 2011

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume6896 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Other9th International Conference on Business Process Management, BPM 2011


  • collaboration
  • coordination
  • work

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)


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