NORMSAGE: Multi-Lingual Multi-Cultural Norm Discovery from Conversations On-the-Fly

  • Yi R. Fung
  • , Tuhin Charkaborty
  • , Hao Guo
  • , Owen Rambow
  • , Smaranda Muresan
  • , Heng Ji

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Knowledge of norms is needed to understand and reason about acceptable behavior in human communication and interactions across sociocultural scenarios. Most computational research on norms has focused on a single culture, and manually built datasets, from non-conversational settings. We address these limitations by proposing a new framework, NORMSAGE1, to automatically extract culture-specific norms from multi-lingual conversations. NORMSAGE uses GPT-3 prompting to 1) extract candidate norms directly from conversations and 2) provide explainable self-verification to ensure correctness and relevance. Comprehensive empirical results show the promise of our approach to extract high-quality culture-aware norms from multi-lingual conversations (English and Chinese), across several quality metrics. Further, our relevance verification can be extended to assess the adherence and violation of any norm with respect to a conversation on-the-fly, along with textual explanation. NORMSAGE achieves an AUC of 94.6% in this grounding setup, with generated explanations matching human-written quality.

Original languageEnglish (US)
Title of host publicationEMNLP 2023 - 2023 Conference on Empirical Methods in Natural Language Processing, Proceedings
EditorsHouda Bouamor, Juan Pino, Kalika Bali
PublisherAssociation for Computational Linguistics (ACL)
Pages15217-15230
Number of pages14
ISBN (Electronic)9798891760608
DOIs
StatePublished - 2023
Event2023 Conference on Empirical Methods in Natural Language Processing, EMNLP 2023 - Hybrid, Singapore, Singapore
Duration: Dec 6 2023Dec 10 2023

Publication series

NameEMNLP 2023 - 2023 Conference on Empirical Methods in Natural Language Processing, Proceedings

Conference

Conference2023 Conference on Empirical Methods in Natural Language Processing, EMNLP 2023
Country/TerritorySingapore
CityHybrid, Singapore
Period12/6/2312/10/23

ASJC Scopus subject areas

  • Computational Theory and Mathematics
  • Computer Science Applications
  • Information Systems
  • Linguistics and Language

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