Negotiation and the coordination of information and activity in distributed software problem management

Robert J. Sandusky; Les Gasser

doi:10.1145/1099203.1099238

Negotiation and the coordination of information and activity in distributed software problem management

Robert J. Sandusky, Les Gasser

School of Information Sciences

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Publicly accessible bug report repositories maintained by free / open source development communities provide vast stores of data about distributed software problem management (SWPM). Qualitative analysis of individual bug reports, texts that record community responses to reported software problems, shows how this distributed community uses its SWPM process to manage software quality. We focus on the role of one basic social process, negotiation, in SWPM. We report on the varieties and frequencies of negotiation practices and demonstrate how instances of negotiation in different contexts affect the organization of information, the allocation of community resources, and the disposition of software problems.

Original language	English (US)
Title of host publication	GROUP'05 - Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work
Pages	187-196
Number of pages	10
DOIs	https://doi.org/10.1145/1099203.1099238
State	Published - 2005
Event	2005 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'05 - Sanibel Island, FL, United States Duration: Nov 6 2005 → Nov 9 2005

Publication series

Name	Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work

Other

Other	2005 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'05
Country/Territory	United States
City	Sanibel Island, FL
Period	11/6/05 → 11/9/05

Keywords

Coordination mechanisms
Coordination theory
Distributed collective practices
Negotiation
Software problem management

ASJC Scopus subject areas

General Computer Science

Online availability

10.1145/1099203.1099238

Library availability

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Sandusky, R. J., & Gasser, L. (2005). Negotiation and the coordination of information and activity in distributed software problem management. In GROUP'05 - Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work (pp. 187-196). (Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work). https://doi.org/10.1145/1099203.1099238

Negotiation and the coordination of information and activity in distributed software problem management. / Sandusky, Robert J.; Gasser, Les.
GROUP'05 - Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work. 2005. p. 187-196 (Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Sandusky, RJ & Gasser, L 2005, Negotiation and the coordination of information and activity in distributed software problem management. in GROUP'05 - Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work. Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work, pp. 187-196, 2005 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'05, Sanibel Island, FL, United States, 11/6/05. https://doi.org/10.1145/1099203.1099238

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Negotiation and the coordination of information and activity in distributed software problem management

Abstract

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Other

Keywords

ASJC Scopus subject areas

Online availability

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