Needs assessment for certified nursing assistants providing personal care

Jenay M. Beer, Jennifer M. Springman, Sara E. McBride, Tracy L. Mitzner, Wendy A. Rogers

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Home health care allows individuals to receive care in a home setting rather than a medical facility. This increasingly popular alternative to health care has many benefits; however providing health care in a home setting involves unique challenges and difficulties for the health care providers such as certified nursing assistants (CNAs). Human factors interventions and technological supports may ease difficulties home health care providers experience performing caregiving tasks. However for such interventions to be effective there is a need to understand patient care within the context of a home environment. The purpose of this research was to conduct a needs assessment to identify 1) personal caretask characteristics including the context in which they are carried out and 2) challenges encountered during these tasks. Eight CNAs participated in structured interviews where in they were asked to describe difficulties and frustrations experienced when performing the tasks of toileting bathing and transfer. The results were categorized as patient- or provider-based difficulties as well as along dimensions related to the environment device design and social influences. These data provide an understanding of the complexity of each task and a means of highlighting areas of difficulty to provide guidance for designers of assistive technologies and other supportive interventions.

Original languageEnglish (US)
Title of host publicationProceedings of the Human Factors and Ergonomics Society 55th Annual Meeting, HFES 2011
Pages291-295
Number of pages5
DOIs
StatePublished - 2011
Externally publishedYes
Event55th Human Factors and Ergonomics Society Annual Meeting, HFES 2011 - Las Vegas, NV, United States
Duration: Sep 19 2011Sep 23 2011

Publication series

NameProceedings of the Human Factors and Ergonomics Society
ISSN (Print)1071-1813

Other

Other55th Human Factors and Ergonomics Society Annual Meeting, HFES 2011
CountryUnited States
CityLas Vegas, NV
Period9/19/119/23/11

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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  • Cite this

    Beer, J. M., Springman, J. M., McBride, S. E., Mitzner, T. L., & Rogers, W. A. (2011). Needs assessment for certified nursing assistants providing personal care. In Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting, HFES 2011 (pp. 291-295). (Proceedings of the Human Factors and Ergonomics Society). https://doi.org/10.1177/1071181311551060