Motivating contribution in a participatory sensing system via quid-pro-quo

Anthony Tomasic, John Zimmerman, Aaron Steinfeld, Yun Huang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Participatory sensing systems (PSS) require frequent injection of information that has a short shelf-life. The use of crowds to gather information for PSS is therefore particularly challenging. In this study, we explore the impact of two policies on user contributions. A quid-proquo policy exchanges contributions from users for access to critical information in the system. A request policy simply reminds the user that information is needed to make the system function well. Prior research has shown that request for help in crowdsourced system is an effective mechanism to increase contributions. During a large-scale experimental study within a publicly deployed, crowdsourced, transit information system, we analyzed metrics associated with frequency of contribution and commitment to long-term use over a 10- month period. Our results confirmed that quid-pro-quo led to more contribution, but at a cost of faster departure from the study. When a participant was simply requested to contribute, but could still access community-generated data if they ignored a request, was largely ineffective and was statistically similar to the control condition where no request for contribution occurred. Thus crowdsource system designers should consider imposing quid-pro-quo type policies for PSS that concentrate on fewer users, but makes them more productive.

Original languageEnglish (US)
Title of host publicationCSCW 2014 - Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery,
Pages979-988
Number of pages10
ISBN (Print)9781450325400
DOIs
StatePublished - Jan 1 2014
Externally publishedYes
Event17th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2014 - Baltimore, MD, United States
Duration: Feb 15 2014Feb 19 2014

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

Other17th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2014
CountryUnited States
CityBaltimore, MD
Period2/15/142/19/14

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Keywords

  • Crowdsourced transit information systems
  • Participatory sensing
  • Quid-pro-quo

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

Cite this

Tomasic, A., Zimmerman, J., Steinfeld, A., & Huang, Y. (2014). Motivating contribution in a participatory sensing system via quid-pro-quo. In CSCW 2014 - Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 979-988). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery,. https://doi.org/10.1145/2531602.2531705