More than just informed: The importance of consent facets in smart homes

Yi Shyuan Chiang, Omar Khan, Adam Bates Yuile, Camille Cobb

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Data collection without proper consent is a growing concern as smart home devices gain prevalence. It is especially difcult to obtain consent from incidental users because they may be unaware or feel pressured to consent. To understand what appropriate consent means in smart homes, we conducted an online survey (N=360) covering 6 common consent facets: freely given, revertible, informed, enthusiastic, specific, and unburdensome. We study how these facets affect perceived acceptability of data collection and how users would allocate responsibility for obtaining consent. Our results show that all facets have meaningful impacts on perceived acceptability of data collection, and eroding freely given had the greatest impact. Device owners were considered the most responsible for obtaining consent. Based on these fndings, we provide recommendations for users, device manufacturers, and policymakers to improve consent practices in smart homes, such as designing consent interfaces that prioritize multiple facets of consent.

Original languageEnglish (US)
Title of host publicationCHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9798400703300
DOIs
StatePublished - May 11 2024
Event2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024 - Hybrid, Honolulu, United States
Duration: May 11 2024May 16 2024

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024
Country/TerritoryUnited States
CityHybrid, Honolulu
Period5/11/245/16/24

Keywords

  • Consent
  • Data collection
  • Incidental users
  • Smart home

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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